Our Return & Refund Policy
At Anvika GT, every piece of jewellery is thoughtfully selected and carefully inspected before dispatch. We take special care in packaging each order so that your shopping experience remains delightful from the moment you place your order until it reaches you. While we strive to deliver every order in perfect condition, we understand that unexpected issues may occasionally occur. If you receive a damaged, incorrect or defective product, we will be happy to assist you with a suitable resolution in accordance with our Return & Refund Policy and applicable consumer protection laws.
Return Eligibility
We want you to enjoy every Anvika GT purchase with confidence. If your order arrives damaged, if you receive an incorrect item, or if the product has a manufacturing defect, you may request a return or suitable resolution. All requests will be reviewed individually in accordance with our policy and applicable consumer protection laws.
Return Request Process
If you experience any issue with your order, please reach out to us as soon as possible after delivery, preferably within 48 hours. To help us assist you promptly, please share your order number, clear photographs of the product and packaging, and a brief description of the issue. An unboxing video, if available, can also help us understand the concern.
Quality Inspection & Packaging
Every Anvika GT jewellery piece is carefully inspected before dispatch to ensure it meets our quality standards. We take special care in packaging each order to help protect your jewellery during transit and ensure it reaches you in the best possible condition.
Refund & Replacement
Once your return request has been reviewed and approved, we will assist you with an appropriate resolution. Depending on the nature of the issue and product availability, a replacement or refund may be arranged. Approved refunds will generally be initiated to the original payment method within 7–14 working days. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.
Contact & Support
For any assistance regarding returns, refunds or product-related concerns, please feel free to contact our customer support team.
Email: info@anvikagt.com.
We will be happy to assist you and ensure a smooth resolution to your concern.